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COVID-19 Updates

Digital Education Resources

A student reviews content on their home computer.

Take your online instruction to the next level

Online instruction and learning offer unique challenges and benefits for educators. The Education Technology Center, the Learning Solutions Center, and the Office of Applied Scholarship and Education Science at Mayo Clinic provide resources to teach in a digital environment.

As the situation continues to evolve, visit the COVID-19 Updates page for the most up-to-date information.

Connect virtually with learners

Virtual tools supported at Mayo Clinic

Get online in a hurry with our curated list of virtual tools. These tools can help support and enhance teaching and learning.

Blackboard Collaborate: Virtual classroom

Blackboard Collaborate is a virtual classroom application to power your online teaching and web conferencing needs. It is a real-time video conference tool that lets you preview documents, share your screen, and use a virtual whiteboard to solicit input form learners and interact with one another in real time.

Instructional strategy and best practice

Build and maintain an online presence

Moving your face-to-face lectures to an online setting can be challenging, but we have resources to make the transition easier.

Blackboard Learn course guides and resources

Blackboard Learn is the learning management system (LMS) that we use at Mayo Clinic to deliver online courses. Use Blackboard as a place to house your syllabus, reading materials, discussion boards, assignments, quizzes, grades, references, resources, and more.

Adding interactive modules to Blackboard (SCORM)

Storyline 360, Articulate Rise, and Captivate are tools that help you create engaging and interactive eLearning content. With these, you can create slideshows and embed videos for a richer online learning experience. SCORM is a set of technical standards for eLearning products. It provides the communication method and data models that allow eLearning content and LMSs to work together.

Instructional strategy and best practice

Engage and interact with learners digitally

As you move into teaching remotely, explore the many tools to help keep your learners engaged in the course material.

Engagement tools

Blackboard Learn Interactive Tools offers tools for learners to self-reflect, collaborate, and communicate. Students can share ideas and gather feedback using discussion boards, blogs, and journals. Wiki tools provide collaborative spaces where students can work together and build upon each other’s contributions.

Deliver your lecture online with Blackboard’s Kaltura tool. Use Kaltura Media to create video content. With Kaltura Media, you can upload files, create webcam recordings, or screen captures for your course.


Use TurningPoint to create online scheduled assessments, conduct polls, and manage results entirely online. TurningPoint is integrated into Blackboard.


Use VoiceThread to upload, share and discuss documents, presentations, images, audio files, and videos. Users can comment on VoiceThread slides using the microphone, webcam, text, phone, or audio-file upload. VoiceThread is integrated into Blackboard.

Other interactivity tools

  • FlipGrid: Free video discussion board application (externally supported)
  • Screen-O-Matic: Free screen recording web application (externally supported)
  • Open Board: Free whiteboard application (externally supported)

Instructional strategy and best practice

Assess and evaluate

Maintain your course learning outcomes by delivering assessments and evaluations online through a variety of resources. Blackboard offers a variety of assessment tools so you can facilitate meaningful and memorable learning activities.

Blackboard tests

Use tests and surveys to measure student knowledge, gauge their progress, and gather information from learners.

Respondus 4.0 test authoring

Respondus 4.0 is a powerful tool for creating and managing exams that can be printed to paper or published directly to Blackboard.

Test proctoring

Proctorio ensures total learning integrity of every assessment, every time. It uses facial and voice detection, lockdown browser, and disables right-click copy and paste and print. Proctorio is integrated into Blackboard.

Proctorio support

Phone, faculty: 480-428-0692 or 866-948-2093
Phone, students: 480-428-4089 or 866-948-9248

Blackboard assignments

Explore our resources to help you get started with creating assignments using Blackboard.

Blackboard rubrics

Rubrics can help ensure consistent and impartial grading and help learners focus on your expectations. Learn how to set up these scoring tools in Blackboard.

Surveys and evaluation

Learn how to navigate Blackboard’s grade center and implement ungraded surveys to gauge your learners’ progress.

Instructional strategy and best practice

Training sessions and workshops

Questions about moving your content online? We’re here to help! We’ve created a number of training sessions and workshops tailored to your education needs. Connection information, dates, and times are on the ETC Training Calendar intranet page. Contact us to receive regular updates from the ConnectEd Newsletter and the Blackboard Users Group.

Workshop descriptions

Blackboard Basics (1 hour)

Blackboard Learn is the learning management system (LMS) used by Mayo Clinic College of Medicine and Science to deliver digital content, assess learners, and track learner progress. In this session, you’ll learn about the basic functions in Blackboard.

Blackboard Collaborate (1 hour)

In these workshops, you’ll learn about the key features and core functions of the Collaborate user interface. You’ll also learn about session roles and how to effectively manage the communication tools, understand audio indicators, manage session and participant interaction, display the whiteboard and PowerPoint content, and record a session.

Blackboard Grade Center (1 hour)

In this session, we’ll review the grade center functionality and how you can use it to track learner progression.

Blackboard Reports (1 hour)

In this session we will explore Course Reports available to instructors in Blackboard. Course Reports provide a wide array of information regarding student activity, content usage, course standards, and course objectives.

Create, Deliver, and Proctor Exams in Blackboard Learn (90 minutes)

This session covers the principles of Proctorio used to remotely proctor Blackboard exams. Learn about the process for creating, delivering, and grading tests in Blackboard.  We’ll also explore the student view and optional feedback settings.

Enterprise Surveys (1 hour)

Enterprise Surveys is a tool you can use to collect feedback. You can send a survey to specific Blackboard course participants or upload a list of email addresses (including non-Mayo Clinic email addresses).

Learning Lounge

The Learning Lounge provides one-on-one support for educators who are moving their face-to-face educational offerings online. This is a drop-in virtual space where you can ask specific questions about your education, courses, or content.

Learning Studio

The Learning Studio from the Learning Solutions Center brings focused seminars and workshops covering specific topics inspired by trending conversations and interests in education.

Proctorio Overview (1 hour)

Proctorio’s Learning Integrity Platform combines machine learning and advanced facial detection technologies to remove human error and bias. In this application overview, we’ll discuss the Proctorio/Blackboard interface, review the exam settings, and best practices. You’ll learn how to create templates and access the Proctorio grade center.

VoiceThread (1 hour)

In this introduction to VoiceThread, you’ll learn how to create a VoiceThread presentation, engage with the presentation, discuss permissions and sharing options, and review the Blackboard interface.