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Administrative Internship Program (Florida)

Overview

Posed group photo of the Administrative Internship students 2019.

Duration: 1 semester (3-4 months)
Class size: 15 students
Location: Jacksonville, Florida

This program gives students the hands-on administrative experience they need in a health care and administrative setting. It provides an opportunity to complete an unpaid administrative internship as part of their required education.

To apply for this program, students must be enrolled in a health administration, business administration, or public health baccalaureate or master's program at an affiliated institution:

  • Florida A&M University
  • University of Central Florida
  • University of Florida
  • University of North Florida

A one-time affiliation agreement can be created contingent upon acceptance and university consensuses.

The internship must be required by your institution for degree credit. You must successfully complete the required pre-professional and professional college coursework at your college or university before you are eligible to complete the internship.

How to apply

Applications are reviewed on a rolling basis, so it is best to submit your application early in the process. Based on application quality, selected students will be asked to participate in a 15-minute phone interview.

The phone interview serves as a screening interview and also helps program administration pre-match students with potential preceptors. Which students will be invited to attend an in-person interview with a potential preceptor is determined by the phone interview.

Based on the application timelines and the continual review of applications, decisions regarding admissions status may be made at any point during the application process.

Typically, you can expect a decision within two weeks after you have submitted your application.

  1. Online application. Prior to submission of an application, you must create an account. Note the following as you create an account and begin completing an application.

    • On the Create an Account page:
      • For School of Study → select School of Health Sciences
      • For Location → select Jacksonville, FL
      • For Area of Interest → Administrative Internship
      • For Start Date → Choose date
      • For Entry Term → Select term available
    • On the My Account page:       
      • Scroll down to Next Steps → select "Start an Application"
    • On the Online Application page:
      • Verify that the program listed is what you want.
      • Click "Continue with Application Selected Above"
    • On the Application Listing page:
      • Select "Start a New Full Application"
  2. Complete the online application. Once you have created an account, you will be able to continue with the application. The sections below are located in the application. You may complete them in order or click on the section you want using the navigation menu on the left.

    • Program of interest:
      • Review populated data for accuracy.
      • Complete "Reapplying and Education Completed" questions.
    • Personal information:
      • Review populated data.
      • Complete any other fields.
      • If you didn't enter an address or phone number before, you will be required to enter it now.
    • Demographic data:
      • Fill in as necessary.
    • Education:
      • Add education
    • Employment:
      • Add work experience.
    • Standardized testing:
      • Not required
    • Professional Licensing & Registration
      • Enter any professional licenses you hold
    • Essay:
      • Instead of the listed questions, please write a 200- to 400-word personal statement describing at least three departments you are interested in and why. This information can be found under Curriculum.

        The information presented in this essay helps to match students with departments that will be a good fit for them. Students should understand that they are not guaranteed to be placed in one of their three selected departments due to limited availability. However, students are encouraged to keep an open mind as all internship departments present dynamic and beneficial learning opportunities.
    • Signature and Submit:
      • Certify and sign your application
      • Submit your application
  3. Complete the recommendations and supplemental items. After submitting the application, select "Click here to upload program-specific supplemental item(s)" and upload all supplemental items under the "Supplemental Items" box.
    • CV. Upload your CV in the supplemental items.

**If you do not complete these at the time of submission, please visit your "My Account" page and navigate to your application for a link to complete.

4. Review and acceptance. The Mayo Clinic School of Health Sciences Education Committee reviews applications upon submission and will schedule interviews for students the week of Jan. 27, 2020. The education coordinator will contact you with interview details.

Mayo Clinic School of Health Sciences will work directly with accepted students to obtain proper paperwork, including a background check, drug screen, required immunizations, and enrollment verifications. Students also must sign a statement of confidentiality before beginning the experience.

Final acceptance and rejection notifications will be sent out to students in early February 2020, or sooner if possible.

Curriculum

During the semester, students will assist with a departmental opportunity. These opportunities prepare students to work both independently and collaboratively as a member of an administrative team in a health care setting. Projects vary by semester depending on faculty availability, but the list below provides a general idea of internship experience.

Administrative opportunities

Mayo Clinic Robert D. and Patricia E. Kern Center for the Science of Health Care Delivery

  • Value scorecards retrospective review and presentation
  • Time-driven activity-based costing projects focused on improving the value of care
  • Implementation of electronic patient reported outcome measures

Mayo Clinic School of Continuous Professional Development and Mayo Clinic Graduate School of Biomedical Sciences

  • Assisting with coordination and marketing of Mayo Clinic School of Continuous Professional Development continuing medical education (CME) courses as well as on-site and off-site seminars
  • Coordinating Mayo Clinic Graduate School of Biomedical Sciences recruitment event (flights, transportation, itinerary, restaurant reservations, interview schedules)
  • Financial commercial support analysis

Mayo Clinic School of Health Sciences and Mayo Clinic Alix School of Medicine

Mayo Clinic School of Graduate Medical Education

  • Coordinating and marketing Mayo Clinic College of Medicine and Science recruitment events
  • Visiting student onboarding, orientation and campus tours
  • Full-time equivalent (FTE) analysis and new position proposals
  • Accreditation reviews and program prioritization process

Operations Administration

  • Scheduling and patient experience process improvement projects
  • Inpatient billing reviews
  • Patient safety and satisfaction surveys and project implementation

Provider Relations

  • Extending Mayo Clinic's knowledge and expertise to physicians and providers who are interested in having a relationship
  • Care network membership review and data presentation
  • Client relationship management quality improvement

Revenue Cycle

  • Creating reference guide for Medicare reimbursement for graduate medical education programs
  • Hospital value-based purchasing comparison
  • Data analysis and cost flows
  • Retrospective cost analysis and revenue capturing reviews

Simulation Center operations

  • Supporting simulation-based education activities (acting, logistics, and moulage support)
  • Creation and implementation of virtual tour
  • Event planning for visiting groups

Transplant operations

  • Streamline physician orders and patient forms related to kidney stones
  • Organ donation promotion and event planning
  • Planning and implementation of new department technologies
  • Mapping process flows
  • Emergency preparedness gap analysis and improvement

Volunteer Services

  • Coordinating and managing summer teen volunteer program
  • Review and interview applicants for summer volunteer program
  • Developing department intranet site and photo directory
  • Survey collection and data review

Other opportunities (not offered every semester)

  • Radiology operations administration
  • Finance and accounting
  • Case management
  • International business
  • Clinical research

Public health opportunities

Mayo Clinic Robert D. and Patricia E. Kern Center for the Science of Health Care Delivery

  • Palliative care electronic patient-reported outcomes assessment and presentation
  • Review of patient records and creation of database to determine correlations between treatment modalities and treatment outcomes
  • Retrospective study of palliative care utilization in patients with solid cancer tumors (publication)
  • Preparation of grant proposals

Office of Health Disparities Research (OHDR)

  • Coordinate and participate in Wellness Rx events to provide needed health care services to the local population
  • Wellness Rx data analysis and survey interpretation of events and subsequent program recommendations
  • Development marketing materials and OHDR newsletter
  • Community conference planning

Worksite Wellness

  • Practical and technical experience in population health programs to enhance the culture of well-being in the worksite
  • Development, marketing, implementation, and evaluation of health and wellness programs and interventions for employees at Mayo Clinic's campus in Jacksonville, Florida
  • Creation and delivery of customized health promotion materials and presentations
  • Growth and maintenance of the wellness champion program, including customized resources and programs

Hours

Typical business days are Monday through Friday, 8 a.m. to 5 p.m. Internship schedules depend on the specific school's program requirements, but Mayo Clinic School of Health Sciences requires that all interns commit to a minimum of 20 hours a week for the duration of the semester with minimal flexibility in the last two weeks. Many interns elect to work much more than this. Currently, there are no available weekend or evening internship opportunities.

Tuition and financial aid

Tuition rates are determined by and paid to the college or university at which you are enrolled. Mayo Clinic School of Health Sciences charges no additional fees for the Administrative Internship Program.

You are responsible for your living accommodations and transportation.