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COVID-19 Updates

Guidance for our Mayo Clinic College of Medicine and Science community about COVID-19

This page will be updated continuously as the situation evolves. The latest updates were made on Wednesday, April 1.

Academics updates by school

Mayo Clinic Graduate School of Biomedical Sciences (Updated - April 1)

Academics
Courses are currently transitioning to online teaching via Blackboard Collaborate, and this will continue in the next few weeks. Students will not be required to come on campus for classes, class exams, or oral qualifying exams. All Spring Term courses, journal clubs, and works-in-progress presentations will be expected to be 100% online. Courses, journal clubs, and works-in-progress presentations without an option for online delivery will be suspended until ready.

Thesis advisory committee (TAC) meetings
TAC meetings should be held virtually. Remote options will be available and may be the same tools as used for holding digital lab meetings and classes. Students should contact Carol Prestegard to initiate the process of arranging the remote sessions.

Thesis defense/final oral exam meetings
Thesis defense presentations will only be available remotely. In-person attendance will not be required as the proceedings will be delivered remotely for everyone, including the thesis advisory committee members and chair. We regret to take this action for this significant student achievement, but it is necessary with everyone’s safety as our priority during the COVID-19 pandemic. Students should contact Carol Prestegard to initiate the process of arranging the remote session.

Research
Students, as with all other Mayo staff, are encouraged to work remotely to maintain social distancing. Students in labs need to coordinate with their adviser and follow the essential research guidelines provided by Dr. Gores. Students with any concerns should contact the graduate school.

Updated: April 1, 2020

Mayo Clinic Alix School of Medicine: Year 1 and Year 2 (Updated - March 25)

Educational program (March 19-May 10, 2020)

Year 1

Microbiology
Course will continue via virtual learning through the end of the course on April 10. At this time, we plan to administer the non-customized NBME final exam remotely on April 10. Changes to date and format may occur based on test availability from the NBME. We will notify students of changes.

Pharmacology
Course will continue via virtual learning through the end of the course on April 10. Students will take the final exam in Blackboard remotely on April 10. The pharmacology patient care conference on March 27 is cancelled.

Basic Doctoring real patient exams
Minnesota campus: Due to decreased patient visits in the outpatient clinic where exams are typically held, exams will be transitioned to simulation after May 10, with specific dates to be determined.

Arizona campus: Due to decreased patient visits in the outpatient clinic where exams are typically held, a plan will be proposed for an alternate experience after May 10, with specific dates to be determined.

Disruptions in Development
Minnesota campus: Course will continue via virtual learning through April 9. All activities, including small groups, will be done virtually. There will be no further in-person activities in this course.

Arizona campus: Course will continue via virtual learning through March 31. Students will watch a pre-recorded interview, or an interview conducted live but available for remote viewing, and then submit written reflections through Blackboard.

Introduction to Psychiatry
Minnesota campus: Course will occur via virtual learning for the Minnesota campus from April 13-24. All activities, including small groups, will be held virtually. The final exam will be delivered in Blackboard remotely on April 24.

Arizona campus: Course will occur via virtual learning for the Arizona campus from June 1-12. All activities, including small groups, will be held virtually. The final exam will be delivered in Blackboard remotely on April 24.

Surgical Skills
Minnesota campus: Suturing sessions on April 6-7 will be rescheduled to a later date after May 10. Information will follow about the new dates.

Neurosciences
Course will be held via virtual learning from April 27-May 29. Final exam will be administered remotely.

Senior Sages
All interactions with senior sages are transitioned to phone only. Instructions about modifications to assignments and due dates have been and will continue to be communicated to students by course directors on each campus.

Selectives
Minnesota campus: Students may complete a Selective from March 30-April 3 that does not involve direct patient contact, including shadowing/observation in clinical environments. Students may choose research or other non-clinical options. Students may also choose vacation. All Selectives will be re-reviewed by the Director of Selectives on the Minnesota campus. Students will be notified as soon as possible about Selectives that are no longer approved.

Arizona campus: Students may complete Selectives from April 13-24 that do not involve direct patient contact, including shadowing/observation in clinical environments. Students may choose research or other non-clinical options. Students may also choose vacation. All Selectives will be re-reviewed by the Director of Selectives on the Arizona campus. Students will be notified as soon as possible about Selectives that are no longer approved.

Year 2

Gastroenterology and Nutrition
Course will continue via virtual learning through the end of the course on March 27. Students will take the final exam remotely March 27.

Advanced Doctoring
Minnesota campus: Integrated clinical experiences on March 26 will not be held.

REACH Clinic (Minnesota) and Student Community Clinic (Arizona)
Due to closure of the Good Samaritan and St. Vincent de Paul clinics, this course is temporarily suspended through May 1. Further information will follow after May 1.

Senior Sages
All interactions with senior sages are transitioned to phone only. Instructions about modifications to assignments and due dates have been and will continue to be communicated to students by course directors on each campus.

Selectives
The student-led board review course from March 30-April 3 will be held via virtual learning. As a reminder, participation in this course counts for one week of Selectives credit. The NBME has not determined whether or not the CBSE will be made available for remote administration. We are in contact with the NBME about this and will notify students with any updates.

Selectives from April 6-May 22: Most students choose vacation/Step 1 study during these weeks. If desired, students may also choose research or other non-clinical Selectives during this period. As a reminder, board study does not count toward Selective credit (this is unchanged from established procedure). All Selectives will be re-reviewed by the Directors of Selectives on the student’s campus. Students will be notified as soon as possible about Selectives that are no longer approved.

Updated: March 25, 2020

Mayo Clinic Alix School of Medicine: Year 3, Year 4, and other updates (Updated - March 25)

Educational program (March 19-May 10, 2020)

Year 3

Core clerkships

Current core clerkship ending March 27: Students discontinued all direct patient interactions on March 19. Students have received instructions from clerkship directors about any virtual learning requirements to complete their current clerkship. Students will take the NMBE exam remotely after April 7. The date of the exam depends on when the NBME will make it available. Currently, the target date published by the NBME is April 7. We will notify students of changes.

Core clerkships, March 30-May 8 (family medicine, medicine, neurology, obstetrics and gynecology, pediatrics, surgery): Students registered in these clerkships will be rescheduled to a later date after May 10.

Clerkships, March 30-May 22 (psychiatry): Students registered in these clerkships will be rescheduled to a later date after May 24.

Rescheduling of the above clerkships: Students will be rescheduled into the clerkship at their home campus. We will work with each individual student to place the clerkship at the best possible time in light of the individual student’s career plan, priorities, and preferences. We will replace missed time with Year 4 credits earned through virtual learning; see below.

Q&As about core clerkships:

Why aren’t we replacing the core clerkships with online modules?
The seven core clerkships in the third year are the most important clinical experiences for your clinical skill development in the M.D. Program. While virtual learning is helpful, it is not sufficient to fully replace these essential clinical learning experiences necessary to become a physician. It is in your best interest, and in the best interest of your future patients, that we do everything possible to provide you with genuine clinical experiences in these seven core clerkships.

What can I do during these weeks while I am not doing a core clerkship? I need to earn credits toward graduation so that I am moving ahead and not losing any time. Also, I don’t have room in my fourth-year schedule to add a core clerkship.
On March 30, students will be provided with an initial menu of virtual learning opportunities that they may choose to complete and receive Year 4 credit. Additional opportunities will be sent to students as they become available. Students will be able to earn credits equal to or in excess of the number of weeks they are away so that they will not lose any time progression toward graduation. Earning fourth-year credit through virtual learning now will open up space in fourth-year schedules for the displaced clerkship. In other words, students will complete fourth-year requirements online now and complete their third-year clerkship in-person later. We will ensure that “net” credits (time lost/gained) will be neutral or advantageous for the student.

I have important Year 4 rotations, such as audition electives for my specialty, that I cannot cancel in order to do a third-year clerkship.
We understand and agree. Students will not be required to cancel an audition rotation or Mayo rotation in their specialty in order to complete a third-year clerkship that is rescheduled due to the coronavirus situation. We will work with students to replace Year 4 requirements of lesser importance to their career plan.

How will this impact my application to residency?
The Office of Student Affairs on each campus will review the residency counseling checklist with each individual student. Inclusion of the rescheduled clerkship in the MSPE will depend on the individual student’s prioritization of rotations and rotation capacity. The Office of Student Affairs will develop a strategy with each student. National MSPE format and/or content may change as a result of the coronavirus situation.

Will I graduate on time?
At the current time, in light of the opportunity to complete some Year 4 requirements online, students will be able to graduate on time. This may change depending on the situation with coronavirus or other unanticipated events. We will do everything possible to facilitate on-time graduation for every student.

What else can I do during this period in which I am not doing a clerkship?
Students may study for USMLE Step 2 CK and CS. Study resources will be made available. Students may also work on research projects remotely.

Senior Sages
All interactions with senior sages are transitioned to phone only. Instructions about modifications to assignments and due dates have been and will continue to be communicated to students by course directors on each campus.

Applications for away rotations
Students who have applied or are applying to external away/audition institutions should contact the program to inquire as to their updated policy for accepting external medical students. It is likely that many institutions may be pausing the processing of applications.

Mayo Clinic is experiencing a shortage of N95 masks and needs to conserve supply for critical care providers. Mayo is not in a position to continue to provide fit testing for students for the purpose of learning or for other non-essential care providers at this time. Therefore, according to IPAC directives at Mayo Clinic, mask fit testing for medical students and any others not deemed as critical based on established processes must stop at this time across all campuses. MCASOM will provide a letter to accompany your external away/audition elective rotations explaining our current status if fit testing is required. We ask that given the pandemic, external institutions take this into consideration in the review of our MCASOM applicants.

Updates on USMLE Step exams
Review the National Board of Medical Examiners (NBME) assessment information and updates due to COVID‐19.

Year 4

Senior Sages
All interactions with senior sages are transitioned to phone only. Instructions about modifications to assignments and due dates have been and will continue to be communicated to students by course directors on each campus.

Emergency Medicine
Clerkships from March 23-May 15 will not include direct patient care activities and will be transitioned to virtual learning. Students will receive specific instructions from the clerkship director.

Social Medicine
Courses scheduled from March 23-May 15 will be transitioned to virtual learning. Students will receive specific instructions from the course director.

Bootcamp
Courses scheduled from March 23-May 15 will not be held. Unfortunately, there is not a virtual learning modality possible for this course.

General clinical electives, specific electives, and subinternships
As you can understand, we do not have virtual learning opportunities established for the wide variety of clinical rotations in these categories. Each student’s schedule is unique. The Office of Academic Affairs will examine the remaining rotations for each student and then notify each student of his/her specific virtual learning assignments. We appreciate your patience as we accomplish this for each student. Students are required to be reachable and available to fully participate via a virtual modality during the entire time of their scheduled clinical rotations. Full participation and completion is necessary to fulfill graduation requirements.

If you have questions about your educational program, contact the operations manager on your campus (Diana Smith, Debbie Dixon, Sandy Robinson). Refrain from contacting clerkship directors and course directors at this time.

Other updates

Student health and wellness
In addition to materials on this web page, you will receive helpful information from the Office of Student Affairs on how to maintain your well-being and mental resilience during this challenging time.

Commencement
Currently, the CDC is recommending cancellation of gatherings greater than 250 people to decrease community transmission. We will make a final decision with your student representatives by April 17. If commencement is cancelled, we identify an alternative to celebrate your wonderful accomplishment.

Updated: March 25, 2020

Mayo Clinic School of Health Sciences (Updated - March 25)

Current students and health sciences residents/fellows
All outpatient, inpatient, and laboratory clinical rotations ceased at all three Mayo campuses and within Mayo Clinic Health System, effective March 19 and continuing until at least May 10. The only exceptions will be health sciences residents and fellows, and they will continue to work if there is a definite clinical need as determined by the clinical department or area. If their clinical services are not needed at present, they must go home. They need to remain in contact by phone and not travel outside their region, as we may call them back at short notice.

All classes with more than 10 students must be offered online or with alternative distance technology.

Every effort should be made to move classes with 10 or fewer students, including laboratory instruction, to an online or distance format. When, after very careful consideration by faculty, it is determined that this will prevent students from achieving required competencies, classes with 10 or fewer students may continue as long as the room is large enough to provide adequate spacing and a video option is available for students who prefer not to attend in person. The school intends for these exceptions to be few.

If "shelter in place" orders are issued by the state or region in which the student lives, these should be followed, except by health sciences residents or fellows who are regarded as essential health care providers if they are required by their department or unit to work.

Applicants and future students
Decisions about students who have been appointed to start a program after May 10 have not yet been finalized. Those students can expect to hear directly from the program to which they have been admitted. Decisions about courses and programs that begin in summer and fall are also not finalized, though we generally expect to be able to return to normal operations as the pandemic slows. This uncertainty is difficult for all of us, and we will be very mindful of making and communicating any decisions that change the current plans.

Updated: March 25, 2020

Mayo Clinic School of Graduate Medical Education (Updated - March 23)

Mayo Clinic School of Graduate Medical Education is communicating regularly with program directors, education program coordinators, residents, and fellows. This is being done through email and the school intranet site.

Currently, residents and fellows:

  • Who are required to provide patient care will continue to do so, with careful adherence to Mayo Clinic Infection Prevention and Control (IPAC) recommendations for personal protective equipment
  • Who are not needed to provide patient care should stay home if directed by their program or department, and remain immediately available to be called in to provide patient care as needed (such as to handle a surge of patients or replace providers with illness/exposure)
  • Have been informed they may be required to provide patient care or other service that is outside the specific scope of their specialty/subspecialty training
  • Have been reassured they will not be asked to provide patient care for which they lack training
  • Have been informed they may not pick up extra moonlighting

Beyond this overall school guidance, resident and fellow assignments are being managed by individual programs, divisions, and departments.

Updated: March 23, 2020

Other academics and operations updates

Update your contact information and emergency contacts (New - April 1)

Mayo Clinic believes it is vital to alert you as soon as possible if you have been exposed to COVID-19 at work. Because most staff are now teleworking, getting through quickly can pose a challenge if an outdated number is listed in Employee Self-Service.

To ensure Mayo can reach you with important information, you should update your personal phone number and emergency contact information now.

Update your address and phone number
To update your home address and phone number, you should:

  • Log in to Employee Self-Service via HR Connect.
  • Click "Bookmarks."
  • Click "Employee Self-Service."
  • Click "Personal Information."
  • Under Personal Information, click "Home Address."

Update your emergency contact information
To update your emergency contact information, you should:

  • Log in to Employee Self-Service via HR Connect.
  • Click "Bookmarks."
  • Click "Employee Self-Service."
  • Click "Personal Information."
  • Under Personal Information, click "Emergency."

Updated: April 1, 2020

Status of Mayo Clinic libraries (Updated - April 1)

Until further notice, Mayo Clinic librarians will offer essential library services from remote sites. Several Mayo libraries will offer limited badge access until further notice. Mayo-affiliated staff and learners may access electronic library resources 24/7 on-campus and off-campus via the library website. Call 507-284-2061 or check the library website for updated information.

Details:

  • In Rochester, the Plummer Library and Learning Resources Center in the Mitchell Building are closed. Library services will be provided by librarians from off-site locations. Patient-related requests for resources will take top priority.
  • The Mayo Clinic Archives and Center for the History of Medicine (Plummer Building, Third Floor) are closed.
  • These libraries are now unstaffed with badge-only access:
    • Rochester: Saint Marys Staff Library
    • Florida: Medical Library
    • Arizona: Hospital, Clinic, and LRC libraries
    • Wisconsin: Eau Claire and La Crosse libraries
  • Library staff are available to answer questions via phone and email:
    • For phone support, call 507-284-2061 and leave a message. Library staff will call you back from a cell phone.
    • Email library@mayo.edu for assistance.
  • Patients' Library locations at the Methodist and Saint Marys hospital campuses in Rochester and the Patients' Libraries at the Phoenix and Scottsdale campuses are all closed until further notice.
  • Physical items will be unavailable for checkout from the libraries.
  • All currently checked-out items will have their due dates extended through April 30.
  • Items returned to a Mayo library after March 16 will be quarantined until deemed safe for circulation.

Updated: April 1, 2020

Status of visitor and rotation programs (Updated - March 31)

All visitor and rotation programs through Mayo Clinic College of Medicine and Science are cancelled through June 30. Affected visitors will be contacted to reschedule at an appropriate time in the future.

All interview visits to Mayo campuses are cancelled. Those affected have been notified.

Students who are currently completing a clinical experience are not affected unless they are instructed otherwise by their degree-granting university.

Updated: March 31, 2020

Process for accommodation requests related to COVID-19 (Updated - March 24)

Mayo Clinic Occupational Health and Recovery & Claims Services (RCS) is partnering with Mayo Clinic College of Medicine and Science (MCCMS) to implement expedited accommodation requests for all MCCMS learners related to COVID-19 in anticipation of increased demand and to streamline efforts as efficiently as possible.

RCS has formed a COVID-19 Accommodation Team to handle employee accommodations in an expedited fashion and we will also use this model for MCCMS.

Students

  • Complete the COVID-19 Accommodation Request Form. The submitted COVID-19 request form from students will be electronically forwarded to Kara James for intake and triage.
  • Any general questions related to student COVID-19 accommodations should be directed to Kara James.

Residents and fellows

  • Complete the COVID-19 Accommodation Request Form.
  • The RCS COVID-19 Accommodation Team (Kristi Carrington and Kara James) will send an email with verification that the resident or fellow has an underlying medical condition that places the individual at increased risk, the treating physician's recommended accommodations, and basic recommendations and advice to start the accommodation process as follows:
    • Mayo Clinic School of Graduate Medical Education residents/fellows: Relevant education program coordinator (supervisor listed in Lawson)
    • Mayo Clinic School of Health Sciences residents/fellows: Relevant supervisor listed in Lawson
  • Any questions about resident and fellow COVID-19 accommodations should be directed to Kristi Carrington in RCS.

Updated: March 24, 2020

Status of experiential learning centers

Multidisciplinary simulation

  • Classrooms, simulators, and training rooms (Stabile Building). The Multidisciplinary Simulation Center in Rochester is closed as of March 20. All courses scheduled through April 30 have been either cancelled or rescheduled. This closure includes drop-ins in the task trainer room. Leadership is actively monitoring the current situation and will continue communicating important updates.

Procedural skills mastery

  • Anatomy Laboratory (Stabile Building). Most regularly scheduled courses and scheduled procedural training sessions have been cancelled through May 15. All associated lectures using the classroom have also been suspended.

    The lab will remain open and staffed to manage decedent arrivals, accept requests and inquiries about donations, prioritize training requests, and support lab activities. Lab space has been adjusted to maximize physical distancing.

    Lab staff will manage new requests and support a prioritized list of urgent procedural training needs that use cadaveric tissue. Clinical practice readiness and COVID-19 preparedness will drive the sequencing of identifying priorities.
  • Skills Mastery Laboratory (Saint Marys Campus). Planned construction on the ground floor location of Mary Brigh at Saint Marys Campus in Rochester has been delayed for at least four weeks. Mayo Clinic HICS will use this designed Mary Brigh space for staging isolation carts during this time.

Microsurgery training

  • Microsurgery Skills Laboratory (Stabile Building). The laboratory will remain open and staffed to manage the four existing surgical microscopes. All Mayo Clinic School of Continuous Professional Development-related microsurgery courses have been suspended through April 30.

Biomedical and scientific visualization

  • Medical Illustration and Medical Animation (Plummer Building). As of March 19, all illustrators and animators are working remotely and will remain teleworking until further notice. Email, phone calls, and videoconferencing are recommended forms of communication. You can submit new projects online:

Updated: March 23, 2020

Visa information for residents and fellows

Mayo Clinic is aware that U.S. Citizenship and Immigration Services (USCIS) has suspended premium processing as of March 20. We are actively seeking solutions and will provide more information as soon as possible. We will continue to process immigration paperwork for foreign nationals who have matched to our programs as usual, but we cannot guarantee that anyone physically outside the U.S. will start on time due to consulate closures and travel bans.

J-1 holders inside the U.S. should follow Educational Commission for Foreign Medical Graduates (ECFMG) updates on processing on the ECFMG website. All other visa holders should follow USCIS announcements of any closures on the USCIS website.

For those already at Mayo Clinic, the immigration and visa legal team will be posting updates on its Yammer page. This link can also be found on the main Mayo Clinic COVID-19 intranet page.

Updated: March 20, 2020

Student/trainee involvement in clinical care of suspected or confirmed COVID-19 patients

Residents and fellows (trainees) in Mayo Clinic School of Graduate Medical Education are integral members of the health care team. As such, they should continue providing patient care activities for which they are trained, including any necessary care of patients infected by or being ruled out for COVID-19.

Trainees must follow Mayo Clinic standard infection control protocols and procedures, including use of personal protective equipment (PPE) as directed. Prior to the use of PPE, trainees must be educated on proper use and removal techniques. In addition, trainees who participate in certain aerosol-generating procedures will need medical clearance and N95 mask fit testing. Most trainees in this category have already received this clearance and testing. Finally, in order to conserve PPE, limit use to absolutely necessary situations — for individuals who must enter the room of a patient on isolation for any reason (COVID-19, influenza, etc.).

Students from Mayo Clinic Alix School of Medicine, Mayo Clinic School of Health Sciences, and Mayo Clinic Graduate School of Biomedical Sciences will not be involved in caring for COVID-19 patients. Medical care of patients with suspected or confirmed COVID-19 must be confined to the minimum number of essential health care providers to limit the spread of the virus, conserve essential medical supplies, and protect the health of our students. These requirements are aligned with Mayo Clinic’s primary value: the needs of patients come first.

Status of seminars and teaching conferences

Given mitigation recommendations for increased social distancing, seminars and teaching conferences should have a maximum of 10 individuals in attendance as long as there is adequate conference room space. If these conditions cannot be met, conferences should be suspended.

Conserving personal protective equipment (PPE)

Conservation measures for PPE, including sterile gowns and N95 masks, are in place across Mayo Clinic. This has led to restrictions on student participation in clinical areas, such as operating rooms. Students should follow guidance from their program directors about when it is appropriate to participate in or observe procedures that require PPE.

Health and wellness

Requirement to take your temperature twice a day

The COVID-19 virus is spreading nationwide and that includes in our communities. This significantly increases risk of transmission among our staff.

If you have been exposed to someone with COVID-19, it may take up to 14 days to know if you will become sick. To identify possible COVID-19-positive staff early, an enhanced screening program is being put in place.

Take these steps immediately to keep all Mayo Clinic staff and patients safe

  • You are required to take your temperature twice a day if you are reporting to work or volunteering at Mayo Clinic. This is an expectation and responsibility of your employment at Mayo Clinic. Take your temperature right before you leave for work.

    • In adults, a fever is a temperature of 100.4 degrees F or greater.
    • Refer to the Centers for Disease Control and Prevention, pages 4-6, for additional guidance.
    • If you don’t currently have a thermometer and are scheduled to work, you must take your temperature in any clinical work unit upon your arrival at work. That same day, pick up a thermometer. Distribution details are below.
  • You must not come to work with a fever or any symptoms of illness, including COVID-19 symptoms, such as new-onset cough or shortness of breath. We realize you all feel a responsibility to show up for our patients and we appreciate it, but at this time it is not the right thing to do.
  • If you are already at work and become ill, immediately isolate yourself from others and excuse yourself from patient care. If you are experiencing respiratory symptoms, please mask yourself. As soon as possible after onset of symptoms, call Occupational Health Services to determine the need for testing and/or work restriction.
  • As previously communicated, you should cancel all travel related to Mayo Clinic work.
  • Mayo Clinic recommends canceling all personal travel, including air, train, and other forms of transportation, because there is high risk of exposure to you, your family, your colleagues, and ultimately our patients.
  • Avoid all social gatherings and practice safe distancing.

Thermometers will be available early next week for all Mayo Clinic staff who need them. In the meantime, either purchase a thermometer or use one you have at home. Thermometers will be provided to staff who need one, one per household. Supplies are limited.

Distribution will occur as outlined below. Related information is on the intranet's COVID-19 Information Center.

Arizona
Thermometers will be distributed (one per staff member) on Tuesday, March 24, from 7 a.m. to 5 p.m. Your badge is required. Locations include:

  • Phoenix: Support Services Building (SSB) Lobby, Specialty Building/back staff hallway
  • Scottsdale: North staff entrance
  • By mail: Send employee name and address to SDL.Activities@mayo.edu

Florida
Watch for follow-up communication for details about thermometer distribution.

Mayo Clinic Health System
Watch for follow-up communication for details about thermometer distribution.

Rochester
Rochester-based supervisors (or their on-site designee) may pick up thermometers for their staff still working on site Monday, March 23, through Wednesday, March 25, between 7 a.m. and 2 p.m. at these locations:

  • Methodist Hospital (employee cafeteria)
  • Mayo Clinic lobby (near Heritage Hall)
  • Saint Marys Hospital (employee cafeteria, ground level)
  • Superior Drive Support Center (main cafeteria)

Thermometers will also be shipped to the following clinics for distribution by local site leaders:

  • Northwest Clinic
  • Northeast Clinic
  • Southeast Clinic
  • Kasson Clinic
  • Northfield Clinic
  • Mayo Clinic Square

Thank you taking these measures and for making your and our patients’ safety the highest priority during this time as we work together to contain the spread of COVID-19.

Updated: March 23, 2020

Resources and tips for coping and support

Taking care of yourself during COVID-19 uncertainty
It is completely normal to feel stressed or overwhelmed during these uncertain times. Some normal emotions in response to the uncertainty may include anxiety, fear, anger, sadness, helplessness, discouragement, and occasionally even feeling out of control. In addition, some normal physical responses may include headaches, muscle tension, fatigue, sleep problems, and change in appetite or energy level.

Tips for self-care to promote well-being

Safety

  • Take breaks, eat nutritious food, and get plenty of sleep and exercise
  • Avoid harmful behaviors such as alcohol and/or substance abuse, gambling, or ignoring public health and safety recommendations
  • Use good judgment and social distancing, while staying connected with others through electronic methods and phone calls

Calm

  • Maintain your normal routine whenever possible
  • Above all else, be gentle and kind with yourself and loved ones
  • Identify something to look forward to
  • Use healthy personal distractions, such as music, exercise, cooking, and hobbies
  • Get outdoors for fresh air, while following social distancing guidelines

Connect

  • Maintain your social connections by connecting with your loved ones, supportive people, and friends through recommended and safe methods of contact, which may be electronic
  • Consider a check-in schedule with others to assure safety
  • Take advantage of the altered schedule to focus on your family and friends
  • Help others through blood donation, checking in with elderly friends and neighbors, and taking other steps to support the community
  • Acknowledge and appreciate what others are doing to help

Empowerment and self-efficacy (effective coping)

  • Limit exposure to news and social media about COVID-19 to reduce stress
  • Check only reliable news sources that focus on the facts, avoiding media that sensationalizes emotions
  • Focus on things that you can control
  • Rely on your personal beliefs and faith as a source of support
  • Refocus to the present time if you are pre-occupied with uncertainty about future events that haven’t yet happened
  • Be optimistic about the future — there is hope, and everyone working together can lead to a better outcome

If any of the following become persistent or interfere with your daily functioning, they may be signs that you should seek emotional support or help from a professional

  • Trouble focusing on daily activities
  • Anxiety that turns into feelings of being out of control
  • Strong feelings that interfere with daily activities
  • Feeling out of control or having emotions that become difficult to manage
  • Feelings of hopelessness or helplessness

Resources and more information when further help is needed
Mental health counseling services (email for inquiry and scheduling):

Academic success advising and disability services (email for inquiry and scheduling):

Additional support options
Students in Mayo Clinic Alix School of Medicine, Mayo Clinic Graduate School of Biomedical Sciences, and Mayo Clinic School of Health Sciences:

Trainees in Mayo Clinic School of Graduate Medical Education:

For any students/trainees in crisis: Text "START" to 741-741 or call 1-800-273-TALK (8255). If you or someone you know is in crisis, utilize the resources found on ULifeline, call 911, or get to an emergency department.

Additional materials and links

Updated: March 23, 2020

What to do if you develop symptoms consistent with COVID-19

Guidance for students/trainees at all Mayo Clinic campuses:

Students/trainees who begin to develop symptoms should stay home and contact the COVID-19 Nurse Line at 507-293-9525 for advice on testing and self-care.

Everyone should self-monitor for symptoms that could be associated with viral respiratory infections, including influenza and COVID-19, before coming to campus each day. These include fever, cough, and shortness of breath.

Updated: March 17, 2020

What to do if you had contact with someone with COVID-19

Guidance for students/trainees at all Mayo Clinic campuses:

If you have come into contact with a person who is suspected of having COVID-19, you do not need to do anything immediately. You should self-monitor for symptoms that could be associated with viral respiratory infections, including influenza and COVID-19, before coming to campus each day. These include fever, cough, and shortness of breath. If symptoms occur, see the item above.

If you have come into contact with a person who is confirmed by testing to have COVID-19, you should stay home and contact the COVID-19 Nurse Line at 507-293-9525 for advice on testing and self-care.

Updated: March 17, 2020

Preventive measures you can take to avoid exposure or infection

Mayo Clinic and the Centers for Disease Control and Prevention (CDC) have information about steps you can take to reduce your risk of COVID-19 (novel coronavirus) infection.

Mayo Clinic cares deeply about learner well-being. It is important to follow common-sense rules, including frequent handwashing and avoiding physical contact.

Diversity, equity, and inclusion

Encouraging safe, welcoming, and inclusive learning environments and communities (New - March 27)

A message from the Office for Education Diversity, Equity & Inclusion (OEDEI) team and MCCMS Student Services counseling team
As we move into difficult and unprecedented times for all of us in Mayo Clinic College of Medicine and Science (MCCMS), we wanted to remind everyone of our core values of respect, compassion, and teamwork. In challenging times, the support we provide one another allows us to continue to provide a safe, welcoming, and inclusive learning environment and community for everyone.

While communities across our nation and our world grapple with the COVID-19 public health emergency, fear and anxiety have fostered social stigma and discrimination toward individuals, communities, places, and even things associated with the disease. This has been especially true for people of Asian descent as well as emergency personnel, health care professionals, those who have recently traveled, and others.

Throughout history, we see examples of bias targeting specific minority communities during disease outbreaks, including stigma leveled against the Jewish community in Spain in the late 1500s, the sub-Saharan African people during Ebola outbreaks, and the LGBTQI community during the HIV/AIDS epidemic. The Centers for Disease Control and Prevention (CDC) has more information about reducing COVID-19 stigma.

MCCMS, OEDEI, and Student Services are here to support all learners during this time of stress and uncertainty, including those of you who may feel targeted or discriminated against, or are members of communities currently facing stigma. As a community committed to inclusive excellence, it is vital that we stand up for each other when facing any form of oppression that threatens our shared values. Now, as ever, we affirm our learning community’s values and shared responsibility. Please do not hesitate to reach out to us at officeforeducationdiversity@mayo.edu or 507-266-2912, and see the “Resources and tips for coping and support” item under “Health and wellness” above.

If you have experienced bias or discrimination, consider the following:

  • Seek out your social support of friends and family with whom you can talk to about your experiences and concerns. Social support is critical, and expressing concern about how you are being affected can be affirming and healing.
  • Recognize that experiences of stigma, xenophobia, and racism can impact your mental health. Acknowledge these effects and strengthen your coping skills for stress. Seek assistance from Student Services and OEDEI for additional support.
  • Report a bias incident or act of discrimination by contacting OEDEI.

If you witness bias or discrimination or find yourself needing more information on the subject, consider the following:

  • Continue to educate yourselves about the history of stigma and xenophobia during public health crises. A great place to start is the Outbreak Observatory of the Johns Hopkins Bloomberg School of Public Health and the Center for Health Security. You can also continue to learn ways to address and disrupt such rhetoric.
  • Resist making generalizations about a group of people and challenge yourself to understand why you may be doing so.
  • Treat community members with care and empathy. Realize that this can be an emotional time for many people, especially as we are inundated with messaging around the virus. Ask for permission before beginning a conversation about the COVID-19 outbreak, as each person’s emotional response to this may be different.
  • Remember that minorities are likely to be the hardest hit with COVID-19. Familiarize yourself with local and national efforts to enhance detection and treatment for all.

We encourage everyone to take advantage of the many new learning opportunities with which we all are being presented.

Technology and applications

Connecting to Mayo Clinic email and education applications without VPN

Mayo Clinic email, Blackboard, MedHub, and Skype meetings are accessible from any internet session. You do not need to be connected to Mayo Clinic VPN.

Accessing Mayo Clinic email while not on VPN

  • You must first register for a new multifactor authentication tool called Microsoft Authenticator. Review the instructions. (You must be logged in to a Mayo Clinic workstation or on VPN to access the instructions article and to register.)
  • Once registered, go to https://outlook.office.com and log in using your Mayo Clinic email address.

Accessing Blackboard while not on VPN

  • Go to https://eduonline.mayo.edu
  • Click the "Mayo Clinic Users" blue button and log in using your Mayo Clinic LAN ID and password.

Accessing MedHub while not on VPN

  • Go to https://mayo.medhub.com
  • Click the "Log in here with Mayo Clinic credentials" link and log in using your Mayo Clinic LAN ID and password.

Accessing Skype meetings while not on VPN
Note that Skype meetings are accessible, but not ad-hoc chat functions.

  • Click Join Skype Meeting from the meeting invite.
  • For your first meeting, click Install and join with Skype Meetings App (web).
  • Download and install the Skype Meetings App plug-in.
  • Enter your name and click Join.
  • Enter your user name (Mayo Clinic email) and password, and click Join.
  • If the user is external to Mayo Clinic, sign in as a guest.

Updated: March 17, 2020

Guidance for faculty and educators about teaching online

Mayo Clinic faculty and educators have solutions available that allow social distancing while keeping the education experience robust. Selected resources are below, and continue to check the Education Technology Center's virtual learning intranet page for new resources and tips.

Getting started

Blackboard Collaborate Ultra resources and workshops

Making it work

Updated: March 17, 2020

Travel

Restrictions on student/trainee travel for Mayo-related trips (Updated - March 26)

Domestic and international Mayo-sponsored travel is restricted through June 30. Students/trainees, faculty, and staff must cancel any planned Mayo travel.

This includes but is not limited to:

  • Student/trainee rotations between Mayo campuses
  • Student/trainee rotations to locations away from Mayo Clinic
  • All trips by students/trainees, faculty, and staff to professional meetings and conferences
  • All other trips by students/trainees, faculty, and staff

Updated: March 26, 2020

Guidance for students/trainees who have upcoming personal trips (Updated - March 26)

Mayo Clinic recommends canceling all personal travel, including air, train, and other forms of transportation, because of the high risk of exposure to you, your family, your colleagues, and ultimately, patients.

Updated: March 26, 2020

Restrictions on returning to campus after traveling

There are no longer restrictions on students/trainees returning to campus after traveling, as long as they do not have symptoms. If symptoms develop, see the item above, “What to do if you develop symptoms consistent with COVID-19.”

Updated: March 18, 2020

Status of upcoming events

Mayo Clinic is limiting large-group gatherings. As a result, Mayo Clinic College of Medicine and Science is adjusting upcoming events and gatherings:

Mayo Clinic Graduate School of Biomedical Sciences (Updated - April 1)

  • In-person Second Look visits for all three campuses have been cancelled.
  • The SURF program has been cancelled for the summer.
  • New student appointments are suspended through May. Start dates for new M.D.-Ph.D. (June 15) and Ph.D. (June 29) students are being evaluated.
  • Lab rotations at other Mayo locations are on hold until further notice.
  • The graduation commencement on May 17, 2020, has been cancelled. Graduates will be invited to participate in the 2021 commencement if they wish.

Updated: April 1, 2020

Mayo Clinic School of Continuous Professional Development (Updated - March 30)

Mayo Clinic School of Continuous Professional Development is suspending live courses and conferences through June 30. Visit the school website for up-to-date information. Registrants will be contacted by email as soon as possible with course-specific information.

Updated: March 30, 2020

Mayo Clinic Alix School of Medicine

  • Second Look activities on the Minnesota and Arizona campuses are being done virtually.
  • Med School 101 programs have been postponed until fall.

Mayo Clinic School of Graduate Medical Education

Mayo Clinic School of Graduate Medical Education is suspending in-person interviews through April 30. No decision has been made yet about new resident/fellow orientation, which is scheduled for June and July.

Mayo Clinic Quality Academy

The Quality Academy is canceling face-to-face classes at all locations through April 30. Mayo Clinic learners and employees can still register for online courses.

Student Services

Cancelled:

  • Question, Persuade, and Refer (QPR) sessions: Rochester (April 7 and 21)
  • De-stress event (April 13)