Getting Started
Before you start residency or fellowship training, you'll take part in an orientation program that will introduce you to Mayo Clinic and Mayo Clinic School of Graduate Medical Education (MCSGME).
We look forward to meeting you and feel confident that the training you will receive will be enjoyable and rewarding. Before your arrival, there are several tasks that need to be completed.
Before arriving for orientation
Contact Provider Enrollment by May 1
- If you do not have a U.S. social security number, you cannot apply for an NPI number.
- Complete the NPI instructions once you have your social security number.
- If you have a National Provider Identifier (NPI) number, email it to Arizona Provider Enrollment.
- If you do not know your NPI number, you can look it up by first and last name in the NPI registry.
- If you do not have an NPI number but do have a social security number, apply for an NPI number using the NPI, CMS Identity, and Access instructions. Once you receive your assigned NPI number, email it to Arizona Provider Enrollment.
Complete a health review
You're expected to complete a pre-employment physical evaluation, including drug screen, at Mayo Clinic Occupational Health a minimum of ten days prior to your first day of orientation. Contact Occupational Health to schedule your appointment. Fill out your "Post Offer Health Assessment" forms and upload them to your MedHub portal.
Complete licensure requirements
Review the medical licensure process and refer to your appointment letter regarding licensing instructions.
Complete a baseline background check
You'll receive an email regarding this process. Complete this at least 45 days prior to your orientation date.
Complete an in-person appointment with Human Resources — Employment Eligibility Verification (I-9 Form)
Use the self-scheduling link in your onboarding instructions to schedule this appointment.
Complete an Employment Eligibility Verification (I-9 Form)
Learn more about the required Employment Eligibility Verification (I-9 Form).
Obtain life-support certifications
Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS) certification is required before you begin your training program (except Pathology trainees). You'll be asked to upload this document to MedHub, our residency management system, when you receive your onboarding instructions.
Get photo taken
You're required to have your portrait taken before starting your training program. Plan to have this done in conjunction with your occupational health assessment.
Inform us about special needs
If you have special needs, whether for a sign language interpreter, wheelchair access, other accessibility aids, or special dietary needs, such as vegetarian or gluten-free, contact us.
Bring to orientation
Proof of identity
From the lists of acceptable documents, bring two documents that establish identity and at least one document that establishes employment authorization.
Visa holder
If you're a visa holder, bring your current visa and approval notice.
Employment eligibility
If this has not been done prior to orientation, learn more about the required Employment Eligibility Verification (I-9 Form).
Social security card
If you have misplaced your card or need to update it due to a name change, follow these guidelines.
International residents and fellows without a Social Security number. You'll need to call the local Social Security Office and request an appointment to apply for a number in person. Generally, the Social Security Administrator recommends waiting 10 days after entry into the U.S. to apply for a SSN to allow their electronic systems to be updated with your immigration status. Upon receipt of your original card with number, you're required to present it to Human Resources.
If you need to contact Social Security Administration, they can be reached at 1-800-772-1213 or www.ssa.gov.
In Phoenix, the local Social Security office is located at 16241 N. Tatum Blvd. Phoenix, AZ 85032. The phone number for the Phoenix office is 866-348-7855.
Trainees requiring a visa
Trainees who will require a visa in order to start their training program will need to contact the Mayo Clinic Legal Department when they receive their appointment letter to start their visa process. Trainees will not be able to start their training program unless they have a current visa in place at the time of orientation.
Additional appointment information
Dress code
Business formal: Suit or sport coat, skirt or dress pants, button-down/up collared shirt and tie, dress, blouse or sweater. Casual clothing or fabric, such as denim is not permitted.