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Human Resources Requirements

Baseline background check

A baseline background check is required for all incoming trainees. It will be performed by Certiphi Screening, Inc. and can take several days to complete. International trainees can expect longer completion times. 
You will receive an email from with instructions to complete the background check within 90 days of your orientation or start date. Be sure to start this process immediately upon receiving the email from Certiphi. Reminder emails will be sent daily until you complete the process. Ensure you have completed this at least 45 days prior to your orientation date. 
Your appointment at Mayo Clinic School of Graduate Medical Education (MCSGME) is contingent upon the successful completion of the background check. If your background check is not complete prior to your orientation date, you'll not be able to start and your training will be delayed.

Human Resources appointment 

I-9 Appointment

A virtual appointment with Human Resources is required to complete Section 2 of the Form I-9. Be sure to complete this 15-minute virtual appointment prior to your orientation date.

If you have questions about the information you are being asked to provide, please contact Human Resources.

Use the self-scheduling link in your onboarding instructions to schedule this appointment.

Do not schedule the appointment after your start date.

Employment Eligibility Verification (I-9 Form)

Form I-9 is used to verify the identity and employment authorization of individuals working in the United States. There are three steps to this process: Completing Section 1 using an online process through Certiphi Screening, Inc., emailing your I-9 documents to HR using a secure email and completing Section 2 during a virtual appointment with a Mayo Clinic HR Representative.

Wait to start this process until you have received authorization to work in the United States and have a United States address.

Social Security card

Internal Revenue Service regulations require that all payroll documentation, including the name on your paycheck, must be exactly as it appears on your Social Security card. Be sure to email an original copy of your social security card to Human Resources in advance of your virtual I-9 appointment using the secure email.

International trainees without a Social Security number (SSN): You will need to call the local Social Security Office and request an appointment to apply for a number in person. Generally, the Social Security Administrator recommends waiting 10 days after entry into the U.S. to apply for a SSN to allow their electronic systems to be updated with your immigration status. Upon receipt of your original card with the number, you will need to present it to Human Resources.

If you need to contact the Social Security Administration, they can be reached at 1-800-772-1213 or

In Jacksonville, the local Social Security office is located at 7185 Bonneval Road, Jacksonville, FL, 32256. The phone number for the Jacksonville office is 877-409-8424.